Staff

Management

Brian Thompson

Brian Thompson

Finance Director
82 Reviews
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Terry Ford

Terry Ford

Sales Manager
55 Reviews
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Joshua Brown

Joshua Brown

Business Manager
31 Reviews
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Josh Schwerdt

Josh Schwerdt

Sales Manager
28 Reviews
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Michael Daugherty

Michael Daugherty

Business Manager
13 Reviews
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Alan Schwerdt

Alan Schwerdt

Sales Manager
5 Reviews
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Barry Schwerdt

Barry Schwerdt

General Manager
5 Reviews
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James Halstead

James Halstead

Shop Forman
2 Reviews
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Mike Kessler

Mike Kessler

Service Manager
2 Reviews
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Blake Williams

Blake Williams

Sales Manager
1 Review
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Brian Dial

Brian Dial

Internet Director
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Brian Thompson

Brian Thompson

Finance Director
Industry Experience 21 years 8 months
Recent Reviews

Nov 17, 2020

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Very professional dealership. My new car buying...

Very professional dealership. My new car buying experience was top notch. Every facet of the deal was explained throughly and all my questions were answered with patience. I am very happy with my experience and would recommend them highly.

Nov 17, 2020

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Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Oct 09, 2020

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We are SO happy with our experience and purchase,...

We are SO happy with our experience and purchase, everything went as smoothly as possible! Anything that came up was taken care of in a timely and friendly manner.

Aug 05, 2020

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Purchase & Service

I bought a Certified Used Vehicle. A beautiful, loaded, Camry. I looked at and test drove it twice over a two day period. Sales person, Tyler Barton did a fine job showing me the car and all its many bells and whistles. He even ran the car through the car wash with me in it to showoff the birds eye camera feature. He knew the Camry inside and out and answered all my questions. After Tyler, the sale of the car wasn’t all that great. I had to wait and wait to sign off on the deal and drive away. I did trade a vehicle and the Camry had to go through detail and inspection, but it I felt the overall process was excessive and tiring. The signing of the documents were confusing. The Certified Used Vehicle portion wasn’t brought up beyond the 160 point inspection and Carfax.. I did purchase a third party extended warranty and maybe that negated the Certified Used Vehicle warranties, but the negation wasn’t stated. A couple weeks later I cancelled the third party extended warranty after reviewing its detail and cost. Shortly after that I found out I had no Certified Used Vehicle warranty either. See, I took the Camry in for service and discovered the comprehensive portion of the Certified Used Vehicle warranty wasn’t in affect. This took some back and forth over a couple of weeks to get corrected. Toward the end those couple weeks, I contacted sales person, Tyler Barton. He listened to my situation, assured me I had purchased a Certified Used Vehicle with it’s associated warranties. He then proceeded to resolve everything. The Camry was fixed, warranty documentation was mailed to me and, now, I’m very happy with the Camry. In closing, Tyler Barton, did and awesome job and Shottenkirk came through, and I’ll say it again, I’m very happy!

Jul 20, 2020

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Catrina was amazing help us out super fast in and out in...

Catrina was amazing help us out super fast in and out in no time would recommend asking for her next time you need a car

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Rachel Sims

Rachel Sims

Service Advisor
Recent Reviews

Jan 14, 2021

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Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Dec 16, 2020

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I bought my 3rd Toyota Highlander from the Shottenkirk...

I bought my 3rd Toyota Highlander from the Shottenkirk dealership. I’be been very pleased all three times. I have also taken my Toys there for scheduled maintenance. They always are prompt and courteous. Highly recommend them! Love the reliability of Toyota Highlandrs!

Dec 03, 2020

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Shottenkirk Toyota understands the need for required...

Shottenkirk Toyota understands the need for required maintenance for its customers. Other dealers In the cities try pressure tactics for add on services. Shottenkirk does great service.

Dec 01, 2020

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This is the second vehicle purchased at this location....

This is the second vehicle purchased at this location. Everything from sales, service and parts, makeready couldn’t have been any better. No complaints to date,

Nov 19, 2020

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Rachel in the service department was so GOOD.She would be...

Rachel in the service department was so GOOD.She would be the reason I would give this dealership my business.!!! She is outstanding . Thank You Rachel

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Terry Ford

Terry Ford

Sales Manager
Recent Reviews

Dec 15, 2020

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Aubrey was great. Made the whole process painless and...

Aubrey was great. Made the whole process painless and smooth. Mario was great in financing as well. Easy to talk to and funny! Definitely will buy from again and will send my friends and family.

Nov 13, 2020

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false advertising and waste of time. would not recommend....

false advertising and waste of time. would not recommend. Spend my day renting a car to buy a 35k corvette but when I arrived the FEES made it 40k+....I understand tag tax and title but the random stuff they add is ridiculous.

Nov 11, 2020

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They advertised a used car around 8000, I drove about an...

They advertised a used car around 8000, I drove about an hour to get there and the final price was 12,000, fees and all. 50% above what was advertised. Shady pricing.

Oct 06, 2020

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Excellent service, we didn't have yo ask for help, and We...

Excellent service, we didn't have yo ask for help, and We love the new purchase, no hassle, we got exactly what we wanted. Would recommend highly.

Aug 27, 2020

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We got the feeling from the get go that they were eager...

We got the feeling from the get go that they were eager to meet our needs and make it happen in a timely and professional manner.

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Madison Moreno

Madison Moreno

Service Advisor
Recent Reviews

Jan 14, 2021

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Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Dec 03, 2020

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Shottenkirk Toyota understands the need for required...

Shottenkirk Toyota understands the need for required maintenance for its customers. Other dealers In the cities try pressure tactics for add on services. Shottenkirk does great service.

Oct 04, 2020

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This dealership does a good job of making the customer...

This dealership does a good job of making the customer feel welcomed. It is very clean and the workers are very friendly. Good job! Thx

Sep 29, 2020

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I am always able to get an appointment when needed and...

I am always able to get an appointment when needed and service is always completed when promised. Staff has always been very friendly and knowledgeable

Jul 15, 2020

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My mom purchased at 2016 tocoma in June 19 was forced to...

My mom purchased at 2016 tocoma in June 19 was forced to purchase a warranty for $2208 never used it took the truck in this morning with powersteering leak lady called and stated warranty ran out 6/22/20 then I called talked to Gm he sent me to finance mgr I told them the problem he called me back and said no warranty. That’s ok my family has 11 Toyota’s from here never again will we return this is not the Toyota store Jerry Durant built these people are crooks they took advantage of old people and young as according to the reviews I plan on having a sign made to put on the Toyota and I will be parking it next to there dealership I was forced to rate them with one star but this place should have a negative

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Joshua Brown

Joshua Brown

Business Manager
Dealership Experience 11 months
Industry Experience 6 years 9 months
Recent Reviews

Nov 17, 2020

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Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Nov 06, 2020

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Hidden fees added on after a price was negotiated for...

Hidden fees added on after a price was negotiated for optional car insurance. When I said I didn't want the extra insurance I was angrily yelled at and belittled. Classic bait and switch tactics and very poor customer service.

Oct 09, 2020

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We are SO happy with our experience and purchase,...

We are SO happy with our experience and purchase, everything went as smoothly as possible! Anything that came up was taken care of in a timely and friendly manner.

Sep 05, 2020

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We drove 4 and a half hours to purchase our vehicle and...

We drove 4 and a half hours to purchase our vehicle and did not regret it. Tyson was a great salesman. He listened to our concerns and patiently answered all of our questions. Very transparent process with financing With our rep Josh! We had a great experience And would definitely recommend both Tyson & Josh to our friends and family!

Aug 21, 2020

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Any dealership is only as good as the employees. From...

Any dealership is only as good as the employees. From the initial entry to being introduced to Tyson the process was exceptional. Now the real excellence began; Tyson from our initial conversation continued to ask questions and listen. We bought the car which met all we needed for one reason-Tyson made it work for us—because he politely listens.

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Josh Schwerdt

Josh Schwerdt

Sales Manager
Recent Reviews

Jan 10, 2021

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Doug Ray was so helpful, listened to everything and...

Doug Ray was so helpful, listened to everything and worked hard to find the best truck for us. He was very professtional. I love my truck

Aug 18, 2020

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I wish one could give negative stars. This dealership...

I wish one could give negative stars. This dealership is engaging in deceptive advertising practices. The old "bait and switch". They advertise a no hassle price, but then tack on a "pre-owned inspection fee" and a "shottenkirk care" fee that are not advertised or included in the posted "no hassle" price. Very disappointing to see such a bait and switch dealership selling Toyotas. These people give a bad name to the industry. Avoid at all costs. Run, don't walk away from this dealership.

Jul 25, 2020

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Very well very fast

Tyler and the rest of the sale force were very help full. I:ll still need information on how I get the car serviced. Thanks Tyler for your quick response for find us the right car so fast.

Jun 15, 2020

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Samuel is very professional and polite. Excellent service...

Samuel is very professional and polite. Excellent service and great deal! They even searched for the exact truck we wanted and brought it to us.

Jun 13, 2020

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Great and Honest salesman and a quality dealership! The...

Great and Honest salesman and a quality dealership! The whole experience was smooth and hassle free. Sam was very straightforward and we be buying more from him in the future

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Brandon Cooper

Brandon Cooper

Sales Associate
Recent Reviews

May 01, 2020

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Car battery was dead, and wasn't replaced before buying...

Car battery was dead, and wasn't replaced before buying other than that great experience and will be back! Frank was very understanding and took care of my needs & wants for a car!

Apr 26, 2020

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Service sucks and they scammed with the purchase vehicle...

Service sucks and they scammed with the purchase vehicle had a dent on the rear which they didn’t show us and price was too high!!!

Apr 17, 2020

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It was a pleasure doing business with Brandon Cooper in...

It was a pleasure doing business with Brandon Cooper in internet sales. A fair deal all around. Thanks and I will recommend this dealership to friends.

Apr 16, 2020

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Positive experience

The car I was wanting to see was the car I was shown. My salesman, Brandon Cooper, was professional and personable. I wish I had asked for a more thorough walk thru on the many options on my car, especially the Bluetooth option.

Apr 09, 2020

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New vehicle purchase

My experience of purchasing a new vehicle was very well handled by the dealership. My salesman, Brandon Copper, was very professional and enjoyable to be around. I would recommend Brandon and Shottenkirk Toyota to friends and family members

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Sherry Parker

Sherry Parker

Service Advisor
Recent Reviews

Jan 15, 2021

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I had all my services and repairs done since I have owned...

I had all my services and repairs done since I have owned my Avalon I purchased in 2006. I have been really pleased with the service and friendly and informative service advisor, Sherry.

Jan 14, 2021

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Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Jan 11, 2021

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The customer service rep Sherry was such a joy to work...

The customer service rep Sherry was such a joy to work with. She was friendly and professional, as well as knowledgeable. Saw to it that we had a loaner vehicle while the work was being done.

Dec 16, 2020

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I bought my 3rd Toyota Highlander from the Shottenkirk...

I bought my 3rd Toyota Highlander from the Shottenkirk dealership. I’be been very pleased all three times. I have also taken my Toys there for scheduled maintenance. They always are prompt and courteous. Highly recommend them! Love the reliability of Toyota Highlandrs!

Dec 11, 2020

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Great service done quickly and at a fair price. Everyone...

Great service done quickly and at a fair price. Everyone was pleasant and accommodating. Waiting area was clean and comfortable. Service done when promised. Car runs great

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Michael Daugherty

Michael Daugherty

Business Manager
Recent Reviews

Dec 01, 2020

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Dianne and Michael were great. Both made the purchase...

Dianne and Michael were great. Both made the purchase easy and transparent. I would drive the hour + to buy from them again, next time I’m in the market.

Nov 29, 2020

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We got our first new car here. They worked out until you...

We got our first new car here. They worked out until you are fully satisfied. Everybody was friendly and Tegan was very helpful. We had outside financing but we did not need it , their own financing was even better. it went so smooth thanks to Michael Daugherty.

Oct 03, 2020

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Came in to look at a Camry they had. Great customer...

Came in to look at a Camry they had. Great customer service! Tegan Yorek helped me out a lot. Everyone was very nice and welcoming.

Sep 30, 2020

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The employees that helped me were knowledgeable and...

The employees that helped me were knowledgeable and friendly, and made the process easy. The paperwork process also went by a lot quicker than expected.

Sep 24, 2020

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Never received a call back from Michael after several...

Never received a call back from Michael after several attempts to reach him. Once I did reach him, his condescending and careless attitude was far from the customer service I would expect from this business. I will say that I have bought three cars from Shottenkirk and referred my parents who also bought a car recently but Michael Daugherty's poor customer service and overall attitude has made me choose another dealership for my next purchase. It honestly feels that Michael does not care about his customers unless their is a possibility they will buy a car, and after that he has no interests in customer service.

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Tyson Toal

Tyson Toal

Sales Professional
Recent Reviews

Nov 19, 2020

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Tyson was very courteous very knowledgeable and very...

Tyson was very courteous very knowledgeable and very pleasant. Everyone we had dealings with was very courteous. I would recommend this dealership to everyone I know. Thank you very much for all your help.My overall experience was very pleasant

Sep 05, 2020

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We drove 4 and a half hours to purchase our vehicle and...

We drove 4 and a half hours to purchase our vehicle and did not regret it. Tyson was a great salesman. He listened to our concerns and patiently answered all of our questions. Very transparent process with financing With our rep Josh! We had a great experience And would definitely recommend both Tyson & Josh to our friends and family!

Aug 27, 2020

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We got the feeling from the get go that they were eager...

We got the feeling from the get go that they were eager to meet our needs and make it happen in a timely and professional manner.

Aug 25, 2020

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Our dealer was nice! He was patient and knowledgeable...

Our dealer was nice! He was patient and knowledgeable about all our questions. So helpful with getting me what I wanted at the price I wanted. I will definitely be recommending Tyson to my friends and family interested in a new car! Thanks Tyson!!

Aug 22, 2020

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Tyson was very helpful finding the car I was looking for....

Tyson was very helpful finding the car I was looking for. He made the transaction very easy . He paid attention to every detail and I would highly recommend him.

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Aubrey Clingings

Aubrey Clingings

Sales Professional
Recent Reviews

Dec 15, 2020

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Aubrey was great. Made the whole process painless and...

Aubrey was great. Made the whole process painless and smooth. Mario was great in financing as well. Easy to talk to and funny! Definitely will buy from again and will send my friends and family.

Nov 02, 2020

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I have had several different sales person over the years,...

I have had several different sales person over the years, but I can say I really like the way my sales man made me feel. He was able to make me feel like I was getting the best deal in the world. I will come back on my next car.

Oct 06, 2020

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Excellent service, we didn't have yo ask for help, and We...

Excellent service, we didn't have yo ask for help, and We love the new purchase, no hassle, we got exactly what we wanted. Would recommend highly.

Aug 22, 2020

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Thank you Aubrey for your excellent service care and help...

Thank you Aubrey for your excellent service care and help from start to finish!! We will be back when the wife needs to get her tundra from you! You were fair and helped me find the truck I wanted and weren’t pushy in any way which was perfect! He was an awesome salesman and someone to trust to help you and not try to screw you over! Thank you again Aubrey!!

Jun 26, 2020

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Aubrey was so friendly and helpful and honestly we came...

Aubrey was so friendly and helpful and honestly we came in set on not buying a car and ended up leaving with my dream! Thank you so much!

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Alan Schwerdt

Alan Schwerdt

Sales Manager
Recent Reviews

Nov 29, 2020

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We got our first new car here. They worked out until you...

We got our first new car here. They worked out until you are fully satisfied. Everybody was friendly and Tegan was very helpful. We had outside financing but we did not need it , their own financing was even better. it went so smooth thanks to Michael Daugherty.

Sep 30, 2020

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Shottenkirk Toyota gave us a good price for our trade in...

Shottenkirk Toyota gave us a good price for our trade in and helped us find a suitable replacement within our budget. Tegan Yorek was very knowledgeable and helpful throughout the buying process.

Sep 20, 2020

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Tegan was amazing in helping me buy my first car! He was...

Tegan was amazing in helping me buy my first car! He was super friendly and very patient in answering all our questions. He was great at explaining all the features of the car I wanted during our test drive, especially when I am more used to driving a much older car, and helped get my car set up before the drive home. We couldn’t even tell he’s been working there for a few months. My family and I would definitely recommend him to anyone who’s looking to buy a new car!

Sep 07, 2020

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No hassle pre-owned pricing is complete FALSE...

No hassle pre-owned pricing is complete FALSE ADVERTISING! They charge a MANDATORY $1,995 fee that’s BEFORE you get the finance pitch. Buyer BEWARE!!!!! We’ve bought two other used vehicles in last 3 months and NOTHING like what this dealership claims is normal!!!!!

Aug 21, 2020

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Buyers beware, first time buyer and truly got taken...

Buyers beware, first time buyer and truly got taken advantage of. I was sold a pre owned vehicle that had a hidden problem. Staff knew about the issue and sold the car anyway, they were not willing to work with me in any way. Please use caution when visiting. Now I’m taking the vehicle to Ford for repairs. Bad representation of their operation. There are numerous Toyota dealerships in the Fort Worth/Dallas, TX area that I’d recommend before losing money at Shottenkirk.

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Barry Schwerdt

Barry Schwerdt

General Manager
Recent Reviews

Aug 18, 2020

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I wish one could give negative stars. This dealership...

I wish one could give negative stars. This dealership is engaging in deceptive advertising practices. The old "bait and switch". They advertise a no hassle price, but then tack on a "pre-owned inspection fee" and a "shottenkirk care" fee that are not advertised or included in the posted "no hassle" price. Very disappointing to see such a bait and switch dealership selling Toyotas. These people give a bad name to the industry. Avoid at all costs. Run, don't walk away from this dealership.

Jul 14, 2020

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Great

Very friendly and helpful I will be back! great customer service and Jesse did everything he could to help me when other dealerships turned me down. Thanks

Jun 25, 2020

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Everything was good until I left, then crickets

If you are going to purchase from this dealership you better check everything out before you leave. After you leave they are done with you. I was told there was a cover missing off the inside of the car I purchased. I was told by Zach that he would take it off another car before we left. We paid cash for the vehicle, signed the papers, and left the dealership. We stopped to get something to eat about 2 hours later and I remembered the missing cover. I checked and it was not on there. I immediately called Zach on his personal cell phone and he apologized and said he would over night it to us. I said you dont have to over night it, regular mail is fine. He told me that everything gets over nighted. Well 3 or 4 days later I text Zach and said I had not received it yet. Then the next week, I sent multiple texts, and called. No response. He answered every text and phone call while dealing with the car, but once it was paid for I was not thought of again. I drove 6 hours to buy this car from this dealership, I would not recommend this dealership if you are working with Zach.

Jun 15, 2020

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Samuel is very professional and polite. Excellent service...

Samuel is very professional and polite. Excellent service and great deal! They even searched for the exact truck we wanted and brought it to us.

Jun 13, 2020

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Great and Honest salesman and a quality dealership! The...

Great and Honest salesman and a quality dealership! The whole experience was smooth and hassle free. Sam was very straightforward and we be buying more from him in the future

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Kara Shpakoff

Kara Shpakoff

Internet Sales
Dealership Experience 1 years 6 months
Recent Reviews

Apr 21, 2020

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Sales was excellent got me exactly what I wanted thank...

Sales was excellent got me exactly what I wanted thank y’all very much. Quick and easy finance was quick and responsive will definitely be back

Apr 17, 2020

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Very nice sales and maintenance personnel. No pressure...

Very nice sales and maintenance personnel. No pressure sales Dept. Very fair deal on trade. No pressure sales Dept. Would definitely recommend you give them a try first!

Mar 25, 2020

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Hannah was amazing she got me set up with a brand new...

Hannah was amazing she got me set up with a brand new Corolla with an amazing deal! 100% recommend coming here for your next car purchase!

Feb 17, 2020

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Great group . Best sales and services I have ever...

Great group . Best sales and services I have ever experienced . The service dept is top shelf and is always friendly and attentive . Mathew in the service dept is the best

Dec 01, 2019

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It's mine

I came here to window shop. I wasn't sure what I wanted. I found out so many things about Toyota that I didn't know. Thank you so much for your patience! I'm beyond excited to be driving my new baby!! You guys are amazing. A special shout out to Kara. You made it seemless and painless and all while smiling. You turned my day around.

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TRAVIS FLOYD

TRAVIS FLOYD

Internet Sales
Recent Reviews

Oct 30, 2020

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I came by the dealership to look for a new SUV. I was...

I came by the dealership to look for a new SUV. I was greeted by a wonderful gentleman named Travis Floyd. He was pleasant and very knowledgeable about the vehicles and services offered by your dealership. He made my experience very enjoyable. What a pleasant young Salesman.

Oct 26, 2020

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I was very satisfied with my experience here. Travis...

I was very satisfied with my experience here. Travis Floyd took very good care of me, as did another gentleman whose name I can't recall.

Oct 15, 2020

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I was happy with my experience and the purchase of a new...

I was happy with my experience and the purchase of a new car with Travis Floyd. He made the experience fun and it was very smooth along the financing. I will definitely tell my friends and family about Sottenkirk and Travis Floyd.

Aug 21, 2020

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Buyers beware, first time buyer and truly got taken...

Buyers beware, first time buyer and truly got taken advantage of. I was sold a pre owned vehicle that had a hidden problem. Staff knew about the issue and sold the car anyway, they were not willing to work with me in any way. Please use caution when visiting. Now I’m taking the vehicle to Ford for repairs. Bad representation of their operation. There are numerous Toyota dealerships in the Fort Worth/Dallas, TX area that I’d recommend before losing money at Shottenkirk.

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Kelly Crawford

Kelly Crawford

Parts Specialist
Recent Reviews

Dec 01, 2020

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This is the second vehicle purchased at this location....

This is the second vehicle purchased at this location. Everything from sales, service and parts, makeready couldn’t have been any better. No complaints to date,

May 22, 2020

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So far, visiting this dearlership has been flawless. The...

So far, visiting this dearlership has been flawless. The staff has been helpful, friendly, and efficient. Their location is easy to get in and out quickly. I have enjoyed my visits there and I am loving my vehicle. I am not sure of names of those who have helped me, but they were all helpful. Thank you Shottenkirk.

May 06, 2020

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Very knowledgeable about the vehicle, She knew all the...

Very knowledgeable about the vehicle, She knew all the new features as compared with my trade in. She was very nice to ride with for test drive and showed me all features without overwhelming me. Extremely friendly, helped with trade in negotiations. She took my phone call the next day!.

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Lamont Halstead

Lamont Halstead

Parts Manager
Recent Reviews

Nov 05, 2020

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Amazing services provided by the service/parts team....

Amazing services provided by the service/parts team. Mr.Lamont went above and beyond to ensure my new mods were done to the highest standard. He even sent pictures to keep me abreast of my current installs. This is definitely your one stop shop for your services & upgrades. Tim was the assigned tech that ensured I didn’t have any un-answered questions. Once the job was done he walked me around the vehicle and performed a 360 visual inspection of the new parts. Dave - C

May 25, 2020

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first time visit

i set up a service appointment online, but then called to change it. Lamont was very helpful getting me prices and options on a set of new tires, and I will be going back for other routine stuff again soon!

Mar 23, 2020

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Got in and got fit with the vehicle at a reasonable price.

Walked in talked with Frank he showed me different vehicles and spent the time with with me explaining the vehicle and the different options on it. Meet the manager Terry, who was Very Helpful in finalizing the purchase.

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Alejandro Santiago

Alejandro Santiago

Sales Consultant
Recent Reviews

Nov 21, 2020

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Alejandro was very attentive and was able to get us into...

Alejandro was very attentive and was able to get us into a new Camry in a price range that worked for us. Made for an easy car buying experience.

Sep 30, 2020

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The employees that helped me were knowledgeable and...

The employees that helped me were knowledgeable and friendly, and made the process easy. The paperwork process also went by a lot quicker than expected.

Jul 26, 2020

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awesome job alejandro thank you for your help! you were...

awesome job alejandro thank you for your help! you were great! would definitely buy again from him! he was super considerate and went above and beyond!

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Danielle Smith

Danielle Smith

Sales Professional
Recent Reviews

Nov 17, 2020

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Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Sep 07, 2020

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No hassle pre-owned pricing is complete FALSE...

No hassle pre-owned pricing is complete FALSE ADVERTISING! They charge a MANDATORY $1,995 fee that’s BEFORE you get the finance pitch. Buyer BEWARE!!!!! We’ve bought two other used vehicles in last 3 months and NOTHING like what this dealership claims is normal!!!!!

Aug 25, 2020

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Hi my name is Luiz, I went to that dealership to see and...

Hi my name is Luiz, I went to that dealership to see and buy a Toyota Prius 2016 they advertise that car for $13966.00 I the car looks good, but the sale manager bought me a paper with number close to $19000,00, all insurance, warranty and all kid of .. I told him remove all that, just the car price and sale taxes an registration, I will buy the car, for my surprise he told me that he can not sell the without all that, .., so I asked him if he in the business to sell cars or warranties and insurance, he told that is company policy, so left, I will never get closer to that scammer Toyota dealership in WEATHERFORD, TX, SCAMMERS, BEWARE. The sales women she very nice, the only positive thing about.

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James Halstead

James Halstead

Shop Forman
Dealership Experience 35 years 9 months
Industry Experience 35 years 9 months
Recent Reviews

Feb 21, 2020

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Employee Rating

Bought the truck and drove it home. It went to a death...

Bought the truck and drove it home. It went to a death wobble and contacted dealer....told me to bring it in and i did, They returned it to me saying they test drove it and there was no problems at that time. I looked into it and there is a lot of complaints on that truck having that problem.

Feb 20, 2020

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Administration Dept did not send the title to the right...

Administration Dept did not send the title to the right address. The person handling the issue was never there to correct the issue. The salesman has not been available to answer questions , or to address issues.I have with the vehicle. For this reason I rate the service as Fair

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Mike Kessler

Mike Kessler

Service Manager
Dealership Experience 9 months
Industry Experience 22 years 4 months
Recent Reviews

Jun 28, 2020

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All I can say is “wow!”I have never been lied to so hard...

All I can say is “wow!” I have never been lied to so hard as working with these folks. I was told that I could not buy a vehicle unless purchasing the “Shottebkirk Advantage” which is a $2k insurance policy on your wheels, dents, and windshield. I was told there was no way to remove it and when I pressured the sales manager he told me the car was priced too aggressively to remove that coverage - not pay problem. I then called and spoke with the GSM - Barry. He argued with me on whether or not this was disclosed on their website (it’s not). I asked to speak to the GM and was refused. I asked for a corporate contact number and was hung up on. Apparently - that’s the Shottebkirk Experience.

Jun 28, 2020

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They had me in and out in 3 hours, Tyler Barton helped me...

They had me in and out in 3 hours, Tyler Barton helped me get a great deal on my new car, and awesome value on my trade in.

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Roberto Ramirez

Roberto Ramirez

Parts Specialist
Recent Reviews

May 06, 2020

Dealership Rating
Employee Rating

Very knowledgeable about the vehicle, She knew all the...

Very knowledgeable about the vehicle, She knew all the new features as compared with my trade in. She was very nice to ride with for test drive and showed me all features without overwhelming me. Extremely friendly, helped with trade in negotiations. She took my phone call the next day!.

Mar 25, 2020

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Hannah was amazing she got me set up with a brand new...

Hannah was amazing she got me set up with a brand new Corolla with an amazing deal! 100% recommend coming here for your next car purchase!

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MADISON CHARRON

MADISON CHARRON

Internet Sales
Recent Reviews

Jan 14, 2021

Dealership Rating
Employee Rating

Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

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DIANNE QUANIO

DIANNE QUANIO

Sales
Recent Reviews

Dec 01, 2020

Dealership Rating
Employee Rating

Dianne and Michael were great. Both made the purchase...

Dianne and Michael were great. Both made the purchase easy and transparent. I would drive the hour + to buy from them again, next time I’m in the market.

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Blake Williams

Blake Williams

Sales Manager
Recent Reviews

Nov 17, 2020

Dealership Rating
Employee Rating

Very professional dealership. My new car buying...

Very professional dealership. My new car buying experience was top notch. Every facet of the deal was explained throughly and all my questions were answered with patience. I am very happy with my experience and would recommend them highly.

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Eli Carbajal

Eli Carbajal

Internet Sales
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Brian Dial

Brian Dial

Internet Director
Dealership Experience 3 months
Industry Experience 12 years 8 months
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Daniel McCormick

Daniel McCormick

Internet Sales
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Zach Payne

Zach Payne

Internet Sales
Contact Me
Dealership Experience 1 years 10 months
Industry Experience 1 years 10 months
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Eric Tharp

Eric Tharp

Internet Sales
Contact Me
Dealership Experience 2 months
Industry Experience 15 years 8 months
My name is Eric Tharp. I have been in automotive sales since 2005. I am originally from Wisconsin. I always treat my customers with respect! I look forward to working with you.
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Jorge Vivero

Jorge Vivero

Internet Sales
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Sales

Brandon Cooper

Brandon Cooper

Sales Associate
24 Reviews
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Tyson Toal

Tyson Toal

Sales Professional
9 Reviews
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Aubrey Clingings

Aubrey Clingings

Sales Professional
5 Reviews
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Kara Shpakoff

Kara Shpakoff

Internet Sales
5 Reviews
View Bio
TRAVIS FLOYD

TRAVIS FLOYD

Internet Sales
4 Reviews
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Alejandro Santiago

Alejandro Santiago

Sales Consultant
3 Reviews
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Danielle Smith

Danielle Smith

Sales Professional
3 Reviews
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DIANNE QUANIO

DIANNE QUANIO

Sales
1 Review
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Eli Carbajal

Eli Carbajal

Internet Sales
View Bio
Daniel McCormick

Daniel McCormick

Internet Sales
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Zach Payne

Zach Payne

Internet Sales
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Eric Tharp

Eric Tharp

Internet Sales
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Jorge Vivero

Jorge Vivero

Internet Sales
View Bio
Brian Thompson

Brian Thompson

Finance Director
Industry Experience 21 years 8 months
Recent Reviews

Nov 17, 2020

Dealership Rating
Employee Rating

Very professional dealership. My new car buying...

Very professional dealership. My new car buying experience was top notch. Every facet of the deal was explained throughly and all my questions were answered with patience. I am very happy with my experience and would recommend them highly.

Nov 17, 2020

Dealership Rating
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Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Oct 09, 2020

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We are SO happy with our experience and purchase,...

We are SO happy with our experience and purchase, everything went as smoothly as possible! Anything that came up was taken care of in a timely and friendly manner.

Aug 05, 2020

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Purchase & Service

I bought a Certified Used Vehicle. A beautiful, loaded, Camry. I looked at and test drove it twice over a two day period. Sales person, Tyler Barton did a fine job showing me the car and all its many bells and whistles. He even ran the car through the car wash with me in it to showoff the birds eye camera feature. He knew the Camry inside and out and answered all my questions. After Tyler, the sale of the car wasn’t all that great. I had to wait and wait to sign off on the deal and drive away. I did trade a vehicle and the Camry had to go through detail and inspection, but it I felt the overall process was excessive and tiring. The signing of the documents were confusing. The Certified Used Vehicle portion wasn’t brought up beyond the 160 point inspection and Carfax.. I did purchase a third party extended warranty and maybe that negated the Certified Used Vehicle warranties, but the negation wasn’t stated. A couple weeks later I cancelled the third party extended warranty after reviewing its detail and cost. Shortly after that I found out I had no Certified Used Vehicle warranty either. See, I took the Camry in for service and discovered the comprehensive portion of the Certified Used Vehicle warranty wasn’t in affect. This took some back and forth over a couple of weeks to get corrected. Toward the end those couple weeks, I contacted sales person, Tyler Barton. He listened to my situation, assured me I had purchased a Certified Used Vehicle with it’s associated warranties. He then proceeded to resolve everything. The Camry was fixed, warranty documentation was mailed to me and, now, I’m very happy with the Camry. In closing, Tyler Barton, did and awesome job and Shottenkirk came through, and I’ll say it again, I’m very happy!

Jul 20, 2020

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Catrina was amazing help us out super fast in and out in...

Catrina was amazing help us out super fast in and out in no time would recommend asking for her next time you need a car

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Rachel Sims

Rachel Sims

Service Advisor
Recent Reviews

Jan 14, 2021

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Employee Rating

Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Dec 16, 2020

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I bought my 3rd Toyota Highlander from the Shottenkirk...

I bought my 3rd Toyota Highlander from the Shottenkirk dealership. I’be been very pleased all three times. I have also taken my Toys there for scheduled maintenance. They always are prompt and courteous. Highly recommend them! Love the reliability of Toyota Highlandrs!

Dec 03, 2020

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Shottenkirk Toyota understands the need for required...

Shottenkirk Toyota understands the need for required maintenance for its customers. Other dealers In the cities try pressure tactics for add on services. Shottenkirk does great service.

Dec 01, 2020

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This is the second vehicle purchased at this location....

This is the second vehicle purchased at this location. Everything from sales, service and parts, makeready couldn’t have been any better. No complaints to date,

Nov 19, 2020

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Rachel in the service department was so GOOD.She would be...

Rachel in the service department was so GOOD.She would be the reason I would give this dealership my business.!!! She is outstanding . Thank You Rachel

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Terry Ford

Terry Ford

Sales Manager
Recent Reviews

Dec 15, 2020

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Employee Rating

Aubrey was great. Made the whole process painless and...

Aubrey was great. Made the whole process painless and smooth. Mario was great in financing as well. Easy to talk to and funny! Definitely will buy from again and will send my friends and family.

Nov 13, 2020

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false advertising and waste of time. would not recommend....

false advertising and waste of time. would not recommend. Spend my day renting a car to buy a 35k corvette but when I arrived the FEES made it 40k+....I understand tag tax and title but the random stuff they add is ridiculous.

Nov 11, 2020

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They advertised a used car around 8000, I drove about an...

They advertised a used car around 8000, I drove about an hour to get there and the final price was 12,000, fees and all. 50% above what was advertised. Shady pricing.

Oct 06, 2020

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Excellent service, we didn't have yo ask for help, and We...

Excellent service, we didn't have yo ask for help, and We love the new purchase, no hassle, we got exactly what we wanted. Would recommend highly.

Aug 27, 2020

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We got the feeling from the get go that they were eager...

We got the feeling from the get go that they were eager to meet our needs and make it happen in a timely and professional manner.

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Madison Moreno

Madison Moreno

Service Advisor
Recent Reviews

Jan 14, 2021

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Employee Rating

Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Dec 03, 2020

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Employee Rating

Shottenkirk Toyota understands the need for required...

Shottenkirk Toyota understands the need for required maintenance for its customers. Other dealers In the cities try pressure tactics for add on services. Shottenkirk does great service.

Oct 04, 2020

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This dealership does a good job of making the customer...

This dealership does a good job of making the customer feel welcomed. It is very clean and the workers are very friendly. Good job! Thx

Sep 29, 2020

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I am always able to get an appointment when needed and...

I am always able to get an appointment when needed and service is always completed when promised. Staff has always been very friendly and knowledgeable

Jul 15, 2020

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My mom purchased at 2016 tocoma in June 19 was forced to...

My mom purchased at 2016 tocoma in June 19 was forced to purchase a warranty for $2208 never used it took the truck in this morning with powersteering leak lady called and stated warranty ran out 6/22/20 then I called talked to Gm he sent me to finance mgr I told them the problem he called me back and said no warranty. That’s ok my family has 11 Toyota’s from here never again will we return this is not the Toyota store Jerry Durant built these people are crooks they took advantage of old people and young as according to the reviews I plan on having a sign made to put on the Toyota and I will be parking it next to there dealership I was forced to rate them with one star but this place should have a negative

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Joshua Brown

Joshua Brown

Business Manager
Dealership Experience 11 months
Industry Experience 6 years 9 months
Recent Reviews

Nov 17, 2020

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Employee Rating

Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Nov 06, 2020

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Hidden fees added on after a price was negotiated for...

Hidden fees added on after a price was negotiated for optional car insurance. When I said I didn't want the extra insurance I was angrily yelled at and belittled. Classic bait and switch tactics and very poor customer service.

Oct 09, 2020

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We are SO happy with our experience and purchase,...

We are SO happy with our experience and purchase, everything went as smoothly as possible! Anything that came up was taken care of in a timely and friendly manner.

Sep 05, 2020

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We drove 4 and a half hours to purchase our vehicle and...

We drove 4 and a half hours to purchase our vehicle and did not regret it. Tyson was a great salesman. He listened to our concerns and patiently answered all of our questions. Very transparent process with financing With our rep Josh! We had a great experience And would definitely recommend both Tyson & Josh to our friends and family!

Aug 21, 2020

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Any dealership is only as good as the employees. From...

Any dealership is only as good as the employees. From the initial entry to being introduced to Tyson the process was exceptional. Now the real excellence began; Tyson from our initial conversation continued to ask questions and listen. We bought the car which met all we needed for one reason-Tyson made it work for us—because he politely listens.

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Josh Schwerdt

Josh Schwerdt

Sales Manager
Recent Reviews

Jan 10, 2021

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Doug Ray was so helpful, listened to everything and...

Doug Ray was so helpful, listened to everything and worked hard to find the best truck for us. He was very professtional. I love my truck

Aug 18, 2020

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I wish one could give negative stars. This dealership...

I wish one could give negative stars. This dealership is engaging in deceptive advertising practices. The old "bait and switch". They advertise a no hassle price, but then tack on a "pre-owned inspection fee" and a "shottenkirk care" fee that are not advertised or included in the posted "no hassle" price. Very disappointing to see such a bait and switch dealership selling Toyotas. These people give a bad name to the industry. Avoid at all costs. Run, don't walk away from this dealership.

Jul 25, 2020

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Very well very fast

Tyler and the rest of the sale force were very help full. I:ll still need information on how I get the car serviced. Thanks Tyler for your quick response for find us the right car so fast.

Jun 15, 2020

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Samuel is very professional and polite. Excellent service...

Samuel is very professional and polite. Excellent service and great deal! They even searched for the exact truck we wanted and brought it to us.

Jun 13, 2020

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Great and Honest salesman and a quality dealership! The...

Great and Honest salesman and a quality dealership! The whole experience was smooth and hassle free. Sam was very straightforward and we be buying more from him in the future

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Brandon Cooper

Brandon Cooper

Sales Associate
Recent Reviews

May 01, 2020

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Car battery was dead, and wasn't replaced before buying...

Car battery was dead, and wasn't replaced before buying other than that great experience and will be back! Frank was very understanding and took care of my needs & wants for a car!

Apr 26, 2020

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Service sucks and they scammed with the purchase vehicle...

Service sucks and they scammed with the purchase vehicle had a dent on the rear which they didn’t show us and price was too high!!!

Apr 17, 2020

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It was a pleasure doing business with Brandon Cooper in...

It was a pleasure doing business with Brandon Cooper in internet sales. A fair deal all around. Thanks and I will recommend this dealership to friends.

Apr 16, 2020

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Positive experience

The car I was wanting to see was the car I was shown. My salesman, Brandon Cooper, was professional and personable. I wish I had asked for a more thorough walk thru on the many options on my car, especially the Bluetooth option.

Apr 09, 2020

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New vehicle purchase

My experience of purchasing a new vehicle was very well handled by the dealership. My salesman, Brandon Copper, was very professional and enjoyable to be around. I would recommend Brandon and Shottenkirk Toyota to friends and family members

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Sherry Parker

Sherry Parker

Service Advisor
Recent Reviews

Jan 15, 2021

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I had all my services and repairs done since I have owned...

I had all my services and repairs done since I have owned my Avalon I purchased in 2006. I have been really pleased with the service and friendly and informative service advisor, Sherry.

Jan 14, 2021

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Excellent speedy service. Jason our service writer was...

Excellent speedy service. Jason our service writer was very professional. I would recommend your service department to anyone. I will be making this dealership the primary carer of my Tacoma.

Jan 11, 2021

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The customer service rep Sherry was such a joy to work...

The customer service rep Sherry was such a joy to work with. She was friendly and professional, as well as knowledgeable. Saw to it that we had a loaner vehicle while the work was being done.

Dec 16, 2020

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I bought my 3rd Toyota Highlander from the Shottenkirk...

I bought my 3rd Toyota Highlander from the Shottenkirk dealership. I’be been very pleased all three times. I have also taken my Toys there for scheduled maintenance. They always are prompt and courteous. Highly recommend them! Love the reliability of Toyota Highlandrs!

Dec 11, 2020

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Great service done quickly and at a fair price. Everyone...

Great service done quickly and at a fair price. Everyone was pleasant and accommodating. Waiting area was clean and comfortable. Service done when promised. Car runs great

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Michael Daugherty

Michael Daugherty

Business Manager
Recent Reviews

Dec 01, 2020

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Dianne and Michael were great. Both made the purchase...

Dianne and Michael were great. Both made the purchase easy and transparent. I would drive the hour + to buy from them again, next time I’m in the market.

Nov 29, 2020

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We got our first new car here. They worked out until you...

We got our first new car here. They worked out until you are fully satisfied. Everybody was friendly and Tegan was very helpful. We had outside financing but we did not need it , their own financing was even better. it went so smooth thanks to Michael Daugherty.

Oct 03, 2020

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Came in to look at a Camry they had. Great customer...

Came in to look at a Camry they had. Great customer service! Tegan Yorek helped me out a lot. Everyone was very nice and welcoming.

Sep 30, 2020

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The employees that helped me were knowledgeable and...

The employees that helped me were knowledgeable and friendly, and made the process easy. The paperwork process also went by a lot quicker than expected.

Sep 24, 2020

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Never received a call back from Michael after several...

Never received a call back from Michael after several attempts to reach him. Once I did reach him, his condescending and careless attitude was far from the customer service I would expect from this business. I will say that I have bought three cars from Shottenkirk and referred my parents who also bought a car recently but Michael Daugherty's poor customer service and overall attitude has made me choose another dealership for my next purchase. It honestly feels that Michael does not care about his customers unless their is a possibility they will buy a car, and after that he has no interests in customer service.

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Tyson Toal

Tyson Toal

Sales Professional
Recent Reviews

Nov 19, 2020

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Tyson was very courteous very knowledgeable and very...

Tyson was very courteous very knowledgeable and very pleasant. Everyone we had dealings with was very courteous. I would recommend this dealership to everyone I know. Thank you very much for all your help.My overall experience was very pleasant

Sep 05, 2020

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We drove 4 and a half hours to purchase our vehicle and...

We drove 4 and a half hours to purchase our vehicle and did not regret it. Tyson was a great salesman. He listened to our concerns and patiently answered all of our questions. Very transparent process with financing With our rep Josh! We had a great experience And would definitely recommend both Tyson & Josh to our friends and family!

Aug 27, 2020

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We got the feeling from the get go that they were eager...

We got the feeling from the get go that they were eager to meet our needs and make it happen in a timely and professional manner.

Aug 25, 2020

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Our dealer was nice! He was patient and knowledgeable...

Our dealer was nice! He was patient and knowledgeable about all our questions. So helpful with getting me what I wanted at the price I wanted. I will definitely be recommending Tyson to my friends and family interested in a new car! Thanks Tyson!!

Aug 22, 2020

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Tyson was very helpful finding the car I was looking for....

Tyson was very helpful finding the car I was looking for. He made the transaction very easy . He paid attention to every detail and I would highly recommend him.

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Aubrey Clingings

Aubrey Clingings

Sales Professional
Recent Reviews

Dec 15, 2020

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Aubrey was great. Made the whole process painless and...

Aubrey was great. Made the whole process painless and smooth. Mario was great in financing as well. Easy to talk to and funny! Definitely will buy from again and will send my friends and family.

Nov 02, 2020

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I have had several different sales person over the years,...

I have had several different sales person over the years, but I can say I really like the way my sales man made me feel. He was able to make me feel like I was getting the best deal in the world. I will come back on my next car.

Oct 06, 2020

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Excellent service, we didn't have yo ask for help, and We...

Excellent service, we didn't have yo ask for help, and We love the new purchase, no hassle, we got exactly what we wanted. Would recommend highly.

Aug 22, 2020

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Thank you Aubrey for your excellent service care and help...

Thank you Aubrey for your excellent service care and help from start to finish!! We will be back when the wife needs to get her tundra from you! You were fair and helped me find the truck I wanted and weren’t pushy in any way which was perfect! He was an awesome salesman and someone to trust to help you and not try to screw you over! Thank you again Aubrey!!

Jun 26, 2020

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Aubrey was so friendly and helpful and honestly we came...

Aubrey was so friendly and helpful and honestly we came in set on not buying a car and ended up leaving with my dream! Thank you so much!

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Alan Schwerdt

Alan Schwerdt

Sales Manager
Recent Reviews

Nov 29, 2020

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We got our first new car here. They worked out until you...

We got our first new car here. They worked out until you are fully satisfied. Everybody was friendly and Tegan was very helpful. We had outside financing but we did not need it , their own financing was even better. it went so smooth thanks to Michael Daugherty.

Sep 30, 2020

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Shottenkirk Toyota gave us a good price for our trade in...

Shottenkirk Toyota gave us a good price for our trade in and helped us find a suitable replacement within our budget. Tegan Yorek was very knowledgeable and helpful throughout the buying process.

Sep 20, 2020

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Tegan was amazing in helping me buy my first car! He was...

Tegan was amazing in helping me buy my first car! He was super friendly and very patient in answering all our questions. He was great at explaining all the features of the car I wanted during our test drive, especially when I am more used to driving a much older car, and helped get my car set up before the drive home. We couldn’t even tell he’s been working there for a few months. My family and I would definitely recommend him to anyone who’s looking to buy a new car!

Sep 07, 2020

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No hassle pre-owned pricing is complete FALSE...

No hassle pre-owned pricing is complete FALSE ADVERTISING! They charge a MANDATORY $1,995 fee that’s BEFORE you get the finance pitch. Buyer BEWARE!!!!! We’ve bought two other used vehicles in last 3 months and NOTHING like what this dealership claims is normal!!!!!

Aug 21, 2020

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Buyers beware, first time buyer and truly got taken...

Buyers beware, first time buyer and truly got taken advantage of. I was sold a pre owned vehicle that had a hidden problem. Staff knew about the issue and sold the car anyway, they were not willing to work with me in any way. Please use caution when visiting. Now I’m taking the vehicle to Ford for repairs. Bad representation of their operation. There are numerous Toyota dealerships in the Fort Worth/Dallas, TX area that I’d recommend before losing money at Shottenkirk.

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Barry Schwerdt

Barry Schwerdt

General Manager
Recent Reviews

Aug 18, 2020

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I wish one could give negative stars. This dealership...

I wish one could give negative stars. This dealership is engaging in deceptive advertising practices. The old "bait and switch". They advertise a no hassle price, but then tack on a "pre-owned inspection fee" and a "shottenkirk care" fee that are not advertised or included in the posted "no hassle" price. Very disappointing to see such a bait and switch dealership selling Toyotas. These people give a bad name to the industry. Avoid at all costs. Run, don't walk away from this dealership.

Jul 14, 2020

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Great

Very friendly and helpful I will be back! great customer service and Jesse did everything he could to help me when other dealerships turned me down. Thanks

Jun 25, 2020

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Everything was good until I left, then crickets

If you are going to purchase from this dealership you better check everything out before you leave. After you leave they are done with you. I was told there was a cover missing off the inside of the car I purchased. I was told by Zach that he would take it off another car before we left. We paid cash for the vehicle, signed the papers, and left the dealership. We stopped to get something to eat about 2 hours later and I remembered the missing cover. I checked and it was not on there. I immediately called Zach on his personal cell phone and he apologized and said he would over night it to us. I said you dont have to over night it, regular mail is fine. He told me that everything gets over nighted. Well 3 or 4 days later I text Zach and said I had not received it yet. Then the next week, I sent multiple texts, and called. No response. He answered every text and phone call while dealing with the car, but once it was paid for I was not thought of again. I drove 6 hours to buy this car from this dealership, I would not recommend this dealership if you are working with Zach.

Jun 15, 2020

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Samuel is very professional and polite. Excellent service...

Samuel is very professional and polite. Excellent service and great deal! They even searched for the exact truck we wanted and brought it to us.

Jun 13, 2020

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Great and Honest salesman and a quality dealership! The...

Great and Honest salesman and a quality dealership! The whole experience was smooth and hassle free. Sam was very straightforward and we be buying more from him in the future

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Kara Shpakoff

Kara Shpakoff

Internet Sales
Dealership Experience 1 years 6 months
Recent Reviews

Apr 21, 2020

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Sales was excellent got me exactly what I wanted thank...

Sales was excellent got me exactly what I wanted thank y’all very much. Quick and easy finance was quick and responsive will definitely be back

Apr 17, 2020

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Very nice sales and maintenance personnel. No pressure...

Very nice sales and maintenance personnel. No pressure sales Dept. Very fair deal on trade. No pressure sales Dept. Would definitely recommend you give them a try first!

Mar 25, 2020

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Hannah was amazing she got me set up with a brand new...

Hannah was amazing she got me set up with a brand new Corolla with an amazing deal! 100% recommend coming here for your next car purchase!

Feb 17, 2020

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Great group . Best sales and services I have ever...

Great group . Best sales and services I have ever experienced . The service dept is top shelf and is always friendly and attentive . Mathew in the service dept is the best

Dec 01, 2019

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It's mine

I came here to window shop. I wasn't sure what I wanted. I found out so many things about Toyota that I didn't know. Thank you so much for your patience! I'm beyond excited to be driving my new baby!! You guys are amazing. A special shout out to Kara. You made it seemless and painless and all while smiling. You turned my day around.

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TRAVIS FLOYD

TRAVIS FLOYD

Internet Sales
Recent Reviews

Oct 30, 2020

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I came by the dealership to look for a new SUV. I was...

I came by the dealership to look for a new SUV. I was greeted by a wonderful gentleman named Travis Floyd. He was pleasant and very knowledgeable about the vehicles and services offered by your dealership. He made my experience very enjoyable. What a pleasant young Salesman.

Oct 26, 2020

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I was very satisfied with my experience here. Travis...

I was very satisfied with my experience here. Travis Floyd took very good care of me, as did another gentleman whose name I can't recall.

Oct 15, 2020

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I was happy with my experience and the purchase of a new...

I was happy with my experience and the purchase of a new car with Travis Floyd. He made the experience fun and it was very smooth along the financing. I will definitely tell my friends and family about Sottenkirk and Travis Floyd.

Aug 21, 2020

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Buyers beware, first time buyer and truly got taken...

Buyers beware, first time buyer and truly got taken advantage of. I was sold a pre owned vehicle that had a hidden problem. Staff knew about the issue and sold the car anyway, they were not willing to work with me in any way. Please use caution when visiting. Now I’m taking the vehicle to Ford for repairs. Bad representation of their operation. There are numerous Toyota dealerships in the Fort Worth/Dallas, TX area that I’d recommend before losing money at Shottenkirk.

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Kelly Crawford

Kelly Crawford

Parts Specialist
Recent Reviews

Dec 01, 2020

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This is the second vehicle purchased at this location....

This is the second vehicle purchased at this location. Everything from sales, service and parts, makeready couldn’t have been any better. No complaints to date,

May 22, 2020

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So far, visiting this dearlership has been flawless. The...

So far, visiting this dearlership has been flawless. The staff has been helpful, friendly, and efficient. Their location is easy to get in and out quickly. I have enjoyed my visits there and I am loving my vehicle. I am not sure of names of those who have helped me, but they were all helpful. Thank you Shottenkirk.

May 06, 2020

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Very knowledgeable about the vehicle, She knew all the...

Very knowledgeable about the vehicle, She knew all the new features as compared with my trade in. She was very nice to ride with for test drive and showed me all features without overwhelming me. Extremely friendly, helped with trade in negotiations. She took my phone call the next day!.

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Lamont Halstead

Lamont Halstead

Parts Manager
Recent Reviews

Nov 05, 2020

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Amazing services provided by the service/parts team....

Amazing services provided by the service/parts team. Mr.Lamont went above and beyond to ensure my new mods were done to the highest standard. He even sent pictures to keep me abreast of my current installs. This is definitely your one stop shop for your services & upgrades. Tim was the assigned tech that ensured I didn’t have any un-answered questions. Once the job was done he walked me around the vehicle and performed a 360 visual inspection of the new parts. Dave - C

May 25, 2020

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first time visit

i set up a service appointment online, but then called to change it. Lamont was very helpful getting me prices and options on a set of new tires, and I will be going back for other routine stuff again soon!

Mar 23, 2020

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Got in and got fit with the vehicle at a reasonable price.

Walked in talked with Frank he showed me different vehicles and spent the time with with me explaining the vehicle and the different options on it. Meet the manager Terry, who was Very Helpful in finalizing the purchase.

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Alejandro Santiago

Alejandro Santiago

Sales Consultant
Recent Reviews

Nov 21, 2020

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Alejandro was very attentive and was able to get us into...

Alejandro was very attentive and was able to get us into a new Camry in a price range that worked for us. Made for an easy car buying experience.

Sep 30, 2020

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The employees that helped me were knowledgeable and...

The employees that helped me were knowledgeable and friendly, and made the process easy. The paperwork process also went by a lot quicker than expected.

Jul 26, 2020

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awesome job alejandro thank you for your help! you were...

awesome job alejandro thank you for your help! you were great! would definitely buy again from him! he was super considerate and went above and beyond!

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Danielle Smith

Danielle Smith

Sales Professional
Recent Reviews

Nov 17, 2020

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Quick, easy, friendly, will definitely recommend...

Quick, easy, friendly, will definitely recommend Shottenkirk to anyone looking for a Toyota, Danielle Smith was very helpful at getting me what I needed, thanks!

Sep 07, 2020

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No hassle pre-owned pricing is complete FALSE...

No hassle pre-owned pricing is complete FALSE ADVERTISING! They charge a MANDATORY $1,995 fee that’s BEFORE you get the finance pitch. Buyer BEWARE!!!!! We’ve bought two other used vehicles in last 3 months and NOTHING like what this dealership claims is normal!!!!!

Aug 25, 2020

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Hi my name is Luiz, I went to that dealership to see and...

Hi my name is Luiz, I went to that dealership to see and buy a Toyota Prius 2016 they advertise that car for $13966.00 I the car looks good, but the sale manager bought me a paper with number close to $19000,00, all insurance, warranty and all kid of .. I told him remove all that, just the car price and sale taxes an registration, I will buy the car, for my surprise he told me that he can not sell the without all that, .., so I asked him if he in the business to sell cars or warranties and insurance, he told that is company policy, so left, I will never get closer to that scammer Toyota dealership in WEATHERFORD, TX, SCAMMERS, BEWARE. The sales women she very nice, the only positive thing about.

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James Halstead

James Halstead

Shop Forman
Dealership Experience 35 years 9 months
Industry Experience 35 years 9 months
Recent Reviews

Feb 21, 2020

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Bought the truck and drove it home. It went to a death...

Bought the truck and drove it home. It went to a death wobble and contacted dealer....told me to bring it in and i did, They returned it to me saying they test drove it and there was no problems at that time. I looked into it and there is a lot of complaints on that truck having that problem.

Feb 20, 2020

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Administration Dept did not send the title to the right...

Administration Dept did not send the title to the right address. The person handling the issue was never there to correct the issue. The salesman has not been available to answer questions , or to address issues.I have with the vehicle. For this reason I rate the service as Fair

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Mike Kessler

Mike Kessler

Service Manager
Dealership Experience 9 months
Industry Experience 22 years 4 months
Recent Reviews

Jun 28, 2020

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All I can say is “wow!”I have never been lied to so hard...

All I can say is “wow!” I have never been lied to so hard as working with these folks. I was told that I could not buy a vehicle unless purchasing the “Shottebkirk Advantage” which is a $2k insurance policy on your wheels, dents, and windshield. I was told there was no way to remove it and when I pressured the sales manager he told me the car was priced too aggressively to remove that coverage - not pay problem. I then called and spoke with the GSM - Barry. He argued with me on whether or not this was disclosed on their website (it’s not). I asked to speak to the GM and was refused. I asked for a corporate contact number and was hung up on. Apparently - that’s the Shottebkirk Experience.

Jun 28, 2020

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They had me in and out in 3 hours, Tyler Barton helped me...

They had me in and out in 3 hours, Tyler Barton helped me get a great deal on my new car, and awesome value on my trade in.

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Roberto Ramirez

Roberto Ramirez

Parts Specialist
Recent Reviews

May 06, 2020

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Very knowledgeable about the vehicle, She knew all the...

Very knowledgeable about the vehicle, She knew all the new features as compared with my trade in. She was very nice to ride with for test drive and sho